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THE CUSTOMER IS NEVER RIGHT (AT THE FOLLOWING ESTABLISHMENTS)
When did customer service die? Here are a few short stories that caused my blood pressure to rise and my husband to pour soup into a bag.
Let's just go chronologically....Brault et Martineau's story is very long so let me sum it up for you, after I paid cash for 4 large appliances they never called me once to let me know that our order was going to be delayed a few times. So after 4 phone calls, 2 deliveries and a month went by I finally received my order. I wrote my letter of complaint, mailed it in and am not expecting anyone to actually read it.
Next on the list....Bell. They also are a long story of awful service. After several appointments and 4 techs we finally have our tv/internet/phone. I hate the tv, flipping for hours through 6 CBSs/9 CTVs/ and millions of movie channels I don't get. The internet is slow and I really don't need the home phone. We've already cancelled after a month of service and going back to Videotron.
And for the final rant...Linen Chest. This story is still not over so I'll just give the highlights that have happened so far. We go buy a lovely soap dispenser and toothbrush holder for our new bathroom. The problem is that the soap dispenser must be rusty because it's now causing all this strange coloured goo to ooze out at the top. My husband decides to go make the exchange 2 weeks after the purchase (with the receipt). He almost lost it when the employees accused HIM of putting the gunk there. "How do we know you didn't do that?", his response was simply "Are you kidding?, You're kidding right?" They were not. This is when he proceeded to open the dispenser and pour out its contents. "Well, you didn't do it, but you'll have to come back when our manager is working Thursday." So we'll see if we get our exchange tomorrow.
OK, I think I've gotten it all off my chest in a very summarized fashion. Thanks for listening!
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| IN A CONSTANT STATE OF SHINE
What was I thinking? Winter, snow, boats, come back! Summer in the 80s without A/C has hit and I find myself in a constant state of shine. I now enjoy going to work, for the relief. And while at home I become a hermit with the blinds closed and all fans aimed at me. At night I sleep on the sheets with fans on and no cuddling, don't even touch me honey until the temperature drops! I guess if I'm going to get through this I'm going to have to embrace the sweat, cool showers and loud fans. Here's to a few hot months before the snow returns.
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| BURNING MAN IS REAL.
Who knew?...After watching a favourite of mine, Malcolm in the Middle, and then months later going to a photographers site and browsing his portfolio, I came to the realization that Burning Man is a real event. Weird. There are some eccentric people out there who must do some serious drugs! Now that is one party Id rather not be a part of. But if you must go out to the middle of nowhere to stick it to the man...go for it.
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| DAILY
I try to stop by my site every so often (daily) and see how the hits are coming along. I find myself to be yawning with atleast one or more individuals at all hours of the day. I love this, and I'm counting the hits until I reach the next 100,000th hit to bring me to a whooping 600,000 hits. Hope to see you there, yawning!
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